Vovici Fall Webinar Series Features Experts from Oracle, Plymouth Rock, NPR, and Attensity
Series Features Customer Feedback Best Practices and Vovici Success Stories
Dulles, VA; October 14, 2009 – Vovici, the leading provider of survey software and enterprise feedback management (EFM) solutions, today announced its upcoming Vovici Fall Webinar Series, featuring experts from customers Oracle, Plymouth Rock, and NPR, as well as thought leaders like Attensity. Each webinar in the Series is packed with customer feedback best practices.
October 20 - "Turning Data Into Profit: Driving Business Growth and Profit from a Customer Experience Management Program." Oracle’s director of customer feedback and reporting, Jeremy Whyte, will co-host with Vovici’s vice president of marketing, Roderick Morris. Topics covered will include embedding customer feedback into company strategy and across lines of businesses, and exploring new profit generating areas by harnessing continuous customer feedback. Attendees can learn about the best practice customer experience management program that Oracle has rolled out in order to drive business growth and profit from customer loyalty by registering here:
https://cc.readytalk.com/cc/schedule/display.do?udc=dql084533yv9
November 4 - "Why Market Research In-Sourcing is Taking Off, and How to Harness It to Control Costs Intelligently." Plymouth Rock customer feedback group leader, Rob Madonna, and Brad Bortner, principal analyst of Forrester Research, will accompany Vovici’s vice president of marketing, Roderick Morris, to discuss how companies are taking control of market research efforts away from professional services firms and handling more project work themselves by using new technologies. Attendees can learn about Plymouth Rock’s experience reducing time, effort, and cost in their market research efforts through in-sourcing by registering here:
http://www.vovici.com/webinars/20091104.aspx
November 10 - "Social Media and Surveys: Mining Sentiment & Attitudes to Understand the New Breed of Customer". Attensity vice president of product marketing, Catherine Van Zuylen, will present with Vovici’s vice president of research, Brian Koma. Topics covered will include how to combine social media and online surveys to create unique customer insights, and how to leverage conversations and surveys to engage customers and drive superior loyalty. Attendees can learn about how to derive business value from surveys and social media interactions by registering here:
http://www.vovici.com/webinars/20091110.aspx
November 18 - "NPR Listens: How Panel Management Helps NPR ‘Dial In’ on Unmet Needs" National Public Radio research analyst Sandra Lozano will co-host with Vovici’s founder and vice president of strategy, Jeffrey Henning. Topics covered will include how the NPR Listens panel has shaped new programs and reshaped existing programs, current and upcoming research initiatives using the panel, and best practices NPR implements to maximize the value of its panel. Attendees can learn how panelists provide feedback on NPR’s current programs, inform the development of new programming, and help NPR better understand its role in the lives of listeners by registering here:
http://www.vovici.com/webinars/20091118.aspx
"No other feedback management company delivers the thought leadership that Vovici does, and the Vovici Fall Webinar Series validates that even further," said Morris. "Our customers and partners are the ones who make this possible, making ingenious use of Vovici technology, discovering new insights, and sharing stories of success. When they share these insights and success stories with other interested business people, it helps show that no matter what your industry – technology, insurance, or media in the case of these particular webinars – you can benefit from a systematic approach that uses feedback management software to help increase loyalty."
To register for upcoming Vovici webinars or to view past recorded webinars, visit [http://www.vovici.com/about/webinars.aspx].
Additional Resources
Follow us on Twitter
Find us on Facebook
Bookmark our Blog
Visit our News Room
About Vovici
Vovici is the pioneer of Enterprise Feedback Management (EFM), providing comprehensive survey systems, panel management software and online community solutions. Our survey tools enable organizations to centralize feedback data collection, build and manage proprietary panels, leverage corporate social networking, and utilize robust survey analytics and reporting. Our solutions increase customer loyalty, facilitate collaboration and innovation, influence critical business decisions and provide voice to online communities. Organizations worldwide, including more than half of the Fortune 500, rely on Vovici to gather feedback on customer satisfaction, perform market research and gauge employee satisfaction. Visit www.vovici.com for more information.
For More Information
Contact: Alison Guzzio
Public Relations
Email: aguzzio@vovici.com
Tel: 610.925.2761
