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Attend a Vovici Survey Webinar

Vovici sponsors and hosts research webinars on such topics as web survey software, customer surveys, customer satisfaction and customer statisfaction surveys. These survey webinars and webcasts cover a wide range of topics for marketers, analysts and excutives, including survey research, enterprise feedback management, voice of the customer, voice of the employee and online feedback communities.

Bookmark this page to learn about our upcoming research webinars.

Panel Management Secrets: Lessons from the Professionals

Wednesday, March 10, 2010 All times Eastern 8 a.m. l 2 p.m. As your organization considers building or expanding an internal panel of customers to survey, what can you learn from companies that do this for a living? Third-party panels, also known as online access panels, are a highly competitive industry. Vovici researched the best practices of 30 panel providers to identify key insights that your firm can use to develop a richer understanding of your customers through a vibrant panel of your own. Join us for this 60-minute webinar to learn the results of this brand new research study.

 View a Recorded Webinar    Approximately 60 minutes

Voice of the Customer	The Voice of the Customer in Surround Sound Series VOC Techniques Made Easy (Beginner) Secrets of Successful VOC Techniques (Advanced) 6 Secrets to Acting on the Voice of the Customer How to Increase Customer Loyalty with VOC Initiatives How to Turn Customers Into Fans Improving Your Organization's Customer Experience IQ Measuring Customer Experience to Build Customer Loyalty The Customer Satisfaction Survey
Voice of the Employee	5 Reasons to Measure Employee Loyalty as the Recession Ends
Customer Support	5 Tips to Building Customer Loyalty for Support Reducing Support Costs with Service Councils
General Market Research	2009 Market Research Dynamics: Lessons from Across the Industry Top Ten Reasons to Build Online Communities in 2010 5 Secrets to Reducing Market Research Costs 7 Habits of Highly Successful Surveys It's Greek to Me: Best Practices for Multi-Lingual Surveys Social Media and Surveys: Mining Sentiment & Attitudes to Understand the New Breed of Customer Why Market Research In-Sourcing is Taking Off, and How to Harness It to Control Costs Intelligently Zen and the Art of Questionnaire Design
Panel Management	How Panel Management Helps NPR ‘Dial In’ on Unmet Needs Customers as Confidants Series Customer Panel Management Made Easy (Beginner) Successful Customer Panels (Advanced) 7 Steps to Building and Launching an Online Community
Unique	Marketing in a Web 2.0 World Time Saving Tips for Generating Great Reports Turbo Charge Your Feedback with CRM Data Web 2.0 Marketing Secrets that Build Customer Loyalty