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Vovici Customer Feedback
Integrate your customer feedback with Customer Relationship Management (CRM) solutions
Vovici APIs have been designed to accelerate the integration of customer feedback data into leading CRM solutions such as Oracle’s CRM on Demand®, Salesforce.com®, and other leading CRM survey software solutions. Operating as an add-on module to the Vovici enterprise feedback platform, it reduces the time and effort required to integrate feedback and CRM data. Key benefits include:
- Leverages your CRM investment by integrating contextual customer feedback into CRM records
- Helps you achieve a single view of the customer, including attitudinal and transactional data
- Reduces the cost and time required to integrate customer feedback data with CRM
