Online Survey Resources
Whitepaper:
The 7 Deadly Survey Sins … and How to Avoid Them
Webinar:
Oracle Delivers Customer-driven Value through Innovation and Results
Case Study: SYKES embarked on an initiative to identify an Enterprise Feedback Management platform
Online Survey Demo:
See now how to capture and organize your feedback
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Vovici Online Customer Feedback
Build an online community of customers or employees with Community Builder
Build and maintain a robust community of as many members as makes sense for your objectives.
Vovici VP, Research, Brian Koma explains how the relationship between customer and merchant is constantly evolving. l 2:27
- Add, delete, and modify pages, content, and modules using our visual survey software interface — no coding required!
- Customize communities to maintain your corporate identity
Engage, socialize, collaborate
Use a variety of social web survey tools to connect with your audience and understand perceptions, promote co-creation, and keep a pulse on sentiment.
- Forums:
Collect ideas, opinions and comments with moderated or un-moderated forums.
- Suggestion Boxes:
Gather sentiments and ideas directly from community members
- Multimedia:
Add images, audio, and videos directly into your community
- Blogs:
Communicate with members and even enable members to post comments
- Events:
Provide a social calendar where key events can be posted for your members to view
- Iframes
Embed HTML content (other websites or documents) inside your community
Surveying is a central component of maximizing the value and effectiveness of a community. Vovici provides fully featured survey software capabilities to:
- Collect deep profiles of demographic, firmographic, and other respondent data
- Launch targeted online surveys based on known respondent information and past responses
- Share detailed reports with your community members
- Integrate data from CRM, HR, LMS, and other systems
