Survey Software & Enterprise Feedback Management
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Panel Management

  • Target and segment survey activities
  • Dramatically improve the quality of data
  • Quickly receive accurate, actionable and relevant information
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Panel Management Software to Manage Online Panels

Vovici’s enterprise feedback management solution provides a comprehensive panel management capability to build and support proprietary online panels. Using Vovici’s panel management software, market research professionals can:

  • Create proprietary online panels of customers, partners, employees and other stakeholders
  • Invite panel members to provide detailed profile information
  • Supplement member provided information with data from CRM, HR and other applications
  • Manage the survey process to ensure that panel members are not being over-surveyed
  • Conduct on-demand segmentation to ensure that surveys go to individuals with relevant backgrounds

Case Study: Customers Using Panel Management Software
Navy Federal is a credit union that offers members a full range of products including: savings, checking, home loans, car loans, equity loans, and credit cards.  Navy Federal purchased Vovici’s survey solution and built member advisory panel of 5,000 members. With the help of Vovici panel management and enterprise feedback, Navy Federal now has an affordable and scientifically-sound method for surveying its members and staying in touch via email with those who agree to be a part of the member advisory panel. Navy Federal is able to use this survey data to make substantive improvements to its services based on ongoing panel feedback, while eliminating the danger of over-surveying members through Vovici’s unique ability to manage the survey process.