Use Member Surveys to Measure Satisfaction
Vovici’s survey software is used by dozens of leading associations to gather feedback that is used to better focus their member programs and keep them in tune with member needs. Our member survey solutions help organizations who serve highly diverse audiences to conduct:
- Member satisfaction surveys
- Post-conference/trade show surveys
- Vendor surveys
- Issues research
Association Example
After a leading IT trade association noticed a significant decline in member renewal rates and vendor participation in their annual trade show, they utilized Vovici’s member survey software to better understand the needs of both groups. After conducting several surveys among members and vendors who exhibit at their annual conference and trade show, this association was able to understand that members and vendors were looking for significant updates to the content and topics in the annual conference, as well as an expanded ability to interact with their association via their web site. Based on this feedback, the association has been able to achieve dramatic improvements in membership renewal rates and new member recruitment.